We have a 12 day return policy. You get an extra 12 days (on top of the on-time delivery date) to decide if you want to keep or return the item. Product must be unused and in the original packaging.
Meaning of 'unused and in the original packaging'
1. Goods which have been taken out of their original packaging cannot be sold again and can therefore not be returned.
2. Goods should be returned in the exact same packaging as in which they were received, including accessories, manuals, invoices, tags, etc.
3. Goods or accessories which show signs of being used or damaged will not be accepted for returns. Refunds do not apply if:You received your items and forgot to apply for a refund on time (=on-time delivery date + 12 days).
Return Shipping Cost: Customer pays return shipping. You will only have to pay a domestic shipping fee, as the items need to be returned to a warehouse in your country.
Get Full or Partial Refund If the item is not as described.
If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.
To return an item you may fill out our product return form by clicking on the following link: Product Return Form